New Mexico is replacing BioTrack with NMS2S, a new state system built by Real Time Solutions. CCD says migration is expected to begin end of day August 25, with launch currently anticipated the first week of September, and that only data reflected in BioTrack will be migrated. A date that moves does not make your record cleaner.
Anything the record gets wrong carries forward. You can still correct it afterward, but at that point it is a manual adjustment inside NMS2S, on the record, in a system whose mandatory specification flags large manual adjustments to the State. The same correction made before the 25th is ordinary reconciliation.
Per the state's RFP Q&A (#17–18), not the bulletin: BioTrack is handing over a database backup and data dictionary rather than a live migration feed, and Real Time Solutions restores and re-derives from that file.
CCD has also said to expect some system downtime, with instructions for operating during the transition to follow. We are watching for that bulletin.
Whoever is listed in NM-PLUS becomes the initial system administrator. It is the only account that exists on your license until they create the others. Every BioTrack login is discarded. If that name is stale, fix it in NM-PLUS now, which is exactly what CCD is telling licensees to do.
The rule is not new; the enforcement is. CCD: “the availability of a function within BioTrack did not, by itself, authorize activity that was otherwise inconsistent with applicable statutes or rules.” Under 16.8.7.15 NMAC a finished-product test is required before a package may transfer to retail, and the fix carries a lab turnaround.
Flower tested, then rolled into pre-rolls. Distillate tested, then formulated with new ingredients. Change the form and it needs a new test. Most operators assume this stock is already covered.
Correct it now and it is ordinary reconciliation. The state’s own specification for NMS2S (RFP requirement CCD-29) requires the system to flag large manual adjustments to CCD, so correcting after migration is an adjustment in a system built to report them.
Your point of sale keeps its own inventory and syncs into BioTrack. If that sync has quietly failed, the two disagree, and only BioTrack migrates. The number you actually run the store on is the one thrown away.
Stock holding quantity with no activity in months. Manifests created but never accepted on the other end. Packages whose parent record no longer exists. All of it migrates in whatever state the record has it.
Production licenses will only hold deli style, bulk flower, bulk trim, clones, seedlings and seeds, and cannot receive anything else. If your arrangement sends material to a manufacturer and brings finished product back, that pathway needs a hard look before harvest.
Log into NM-PLUS and look at the name. That person becomes the initial system administrator at launch, and until they create the others it is the only account on your license. If it is someone who already left, fix it in NM-PLUS now, which is exactly what CCD is telling licensees to do. Five minutes. You do not need us for it.
You create a read-only login for us inside your own BioTrack account. You never give us your password. We pull your inventory, lab samples, manifests and adjustment history straight from the state system and read it against the preparation steps CCD published in Bulletin 26-08. You get back a written punch list: what is wrong, what happens to each item on August 25, and the order to fix it in. We re-run it free as you work through the list, right up to the deadline.
If you hold a retail license only: testing records stay with the producer or manufacturer who drew the sample, so your own data cannot prove test status and we will not pretend otherwise. What you get is the record-integrity work: dormant stock, open manifests, POS drift, broken lineage, plus a supplier-verification list. Say so before you buy, not after.
Your POS against the state record. If your point of sale has an API we can read, we also pull your live menu and line it up against the state record, so you can see where the two disagree before the 25th rather than after. Jane is wired up and working today. For anything else, tell us what you run and we will tell you straight whether we can read it. One caveat up front: menu systems count sellable units and the state record counts grams for bulk types, so we compare what is present against what is missing and we do not pretend the quantities are the same number.
We document discrepancies. You resolve them, properly, through the correct mechanism. CCD is explicit that adjustments made solely to prepare for migration are not permitted, so nothing in our report will ever tell you to zero something out to make it look clean.
The fee is for the review, not for a particular finding. For scale: one package that cannot transfer for want of a compliant test means a lab retest plus the shelf time it costs you. That alone usually exceeds this.
CCD handles the migration itself and Real Time Solutions builds the new system, so anything about the state's timeline or your NMS2S account goes to them. What neither of them does is look at your own record and tell you what in it is going to cause you a problem on the 25th. That is the gap this fills. Canneye is in Albuquerque, (505) 433-7236, and you get a person who has actually pulled a New Mexico BioTrack record through the API.
Not in any form licensees can use today. CCD has said training and instructions are still to come, including how to operate through the expected downtime during the switch. Until that lands, the useful work is on the BioTrack side, because that record is what becomes your opening inventory whether or not anybody has answered the phone.
No BioTrack account carries over. Every login gets rebuilt in the new system. Whoever is listed as the primary controlling person in NM-PLUS becomes the initial system administrator, and until they add somebody else it is the only account on the license. If that name is out of date, fix it in NM-PLUS now. It takes about five minutes and costs nothing.
Ask your POS vendor directly, because the integration is theirs to rebuild against the new state API and the answer differs by vendor. What we can do before the 25th is read your live menu against the state record and show you where the two already disagree, so you are not carrying that drift into a new system. Jane is wired up and working today. Tell us what you run and we will tell you straight whether we can read it.
Yes, that is the whole service. You create a read-only login inside your own account, we pull the record and read it against the preparation steps in Bulletin 26-08, and you get a written punch list back. $500 flat, however many licenses you hold. We never change anything in your record and the tooling cannot.